Q: How much does the service cost?
A: NOTHING, until we collect. In many cases, even upon full collection our service is free. This can happen when we are allowed to add the collection fee to what is owed based on your agreement with the consumer. Otherwise, our service is 30% contingency.
Q: How do you pursue collection of accounts once we turn them over for collection?
A: Through a variety of proprietary letters, phone calls, emails, skip tracing efforts and credit reporting, our approach focuses on maximizing consumer contact to obtain voluntary repayment. We are both firm and fair in our efforts.
Q: What recovery rate can we expect if we utilize your services?
A: The national average for collection agency recovery rates is 30% for all client and debtor types combined, after a year. Rocky Mountain Credit exceeds the national average by 5% to 8% with a 35% to 38% recovery rate across all client types.
Q: How often will we get updates/reports?
A: You will receive a monthly remittance report with your check for amounts collected. In addition, you will be granted free access to your data base on our system with tools to customize and print specific status reports. You can use this system to create the reports you need, when you need them, at your convenience.
Q: Is it hard to place an account for collection?
A: NO. It is very easy. You can fax, email, or use regular mail to send in accounts. All we need is a copy of what you have that proves the validity of the debt (i.e. contracts, statements, invoices, etc.) You may also download your accounts for collection on the “client access” link provided to you free of charge.